All orders
automatically calculate shipping charges. You will receive an
email with your final total, including any shipping and/or tax
charges within 24 hours if there are any changes. If you
question the amount added for shipping, please e-mail us within
24 hours of receiving your confirmation. Most items are shipped
within 3-5 business days. You can expect to receive your order
within 7-10 business days. Custom orders, golf bags, new
products, and smaller schools may take up to 8 weeks.
Orders
may SHIP AHEAD, when out of stock items are included in
multiple item orders. If an order is SHIPPED AHEAD and the
shipping method is by air, (Next Day, Next Day Saver, 2nd Day
Air) the remainder of the order will ship via FedEx Ground. You
will not be billed for the additional shipping. International
orders will not be SHIPPED AHEAD.
All international orders shipping is calculated manually.
International customers will be responsible for payment of any
applicable duties at the time an order arrives at its
destination. You must contact your local Department of Commerce
for any duty and taxes that may be added. NCAAFanStore.com
orders only include the cost of the item and the shipping. Any
duty or taxes may be added at the time of delivery.
International orders will not be SHIPPED AHEAD. (see above
reference to SHIP AHEAD)
Orders shipping to Hawaii and Alaska are subject to a $5 to
$15 surcharge depending on the weight of the package. The
surcharge will be manually added to your order after the order
has been placed.
Because of increased Internet fraud, we are requiring proof
of card ownership for ALL NEW International orders over $50.00.
Before we process any NEW INTERNATIONAL ORDERS, we must have a
copy of the credit card statement with the name and address of
the customer the order is being billed to on file. It must be
either faxed to us at 1-317-219-3421 or mailed to us at NCAAFanStore.com, 2315 Conner Street, Noblesville, IN 46060 Attn: Order
Processing. Please contact customer service with any questions.
E-mail
sales@ncaafanstore.com or call by phone 1-317-219-3413. |
